Supporting the NHS Outcomes Framework 2015/16

QiC Diabetes 2016 categories support one or more of the domains as defined by the NHS Outcomes Framework 2015/16, which was launched to help the healthcare system focus on measuring outcomes.

Built on the two previous frameworks, the NHS Outcomes Framework 2015/16 indicators are grouped around five domains, which set out the high-level national outcomes that the NHS should be aiming to improve. 

For each domain, there are a small number of overarching indicators followed by a number of improvement areas. They focus on improving health and reducing health inequalities:

Domain 1 Preventing people from dying prematurely;
Domain 2 Enhancing quality of life for people with long-term conditions;
Domain 3 Helping people to recover from episodes of ill health or following injury;
Domain 4 Ensuring that people have a positive experience of care; and
Domain 5 Treating and caring for people in a safe environment and protecting them from avoidable harm.

Download the NHS Outcomes Framework 2015/2016.


Categories for QiC Diabetes 2016

This category is open to healthcare professionals working both in type 1 and type 2 diabetes.


The category has been divided into two sections: part 1 for prevention and early diagnosis and part 2 for secondary complications in diabetes. Entries should demonstrate clear goals that are specific and measurable with evidence of baseline data, audit and evaluation (please refer to entry guidelines).


Part 1

Do you work in prevention and early diagnosis of type 2 diabetes?


This category recognises the impact of preventative initiatives in helping children, adolescents and adults to live healthisr lives and avoid developing type 2 diabetes and, early diagnosis initiatives to obtain the best outcome for the person with type 2 diabetes.

Examples include:

  • Education and lifestyle initiatives addressing:
    • Health literacy – bridging the gap between what HCPs know and what patients understand
    • Awareness, risk factors and promotion of healthy diet and lifestyle for children, young people and emerging adults (up to 25 years old) and their families, the general population and for groups, for example those with a family history of type 2 diabetes, older people, people from more socially deprived areas and the BAME community
    • Life-threatening disease avoidance which impacts and lowers risk of developing diabetes ie cardiovascular wellness with regard to diet choices and obesity
  • National initiatives: ie PHE, NHS England and Diabetes UK National NHS Diabetes Prevention Programme, commissioning group initiatives
  • Local initiatives: pharmacies, charities, schools, local government
  • Consumer brand initiatives ie Tesco, Unilever, Weightwatchers, gym franchises
  • Innovative practice models supporting accurate and timely diagnosis improving patient outcomes:
    • Increasing screening uptake or improving screening eg screening and diagnosing diabetes in optometrists' practices, company health check initiatives
    • Use of diagnostic tool.


Part 2

Do you and your team work to reduce short-term or long-term complications in diabetes?


This category recognises initiatives that prevent secondary complications in diabetes. Diabetes if poorly managed can result in serious complications and reduced mortality such as cardiovascular and cerebrovascular diseases, loss of vision, kidney disease and potential amputation of feet.  

Examples include: Short-term: hypoglycaemia diabetic ketoacidosis (DKA) and hyperosmolar hyperglycaemic state (HHS).
Long-term: retinopathy, cardiovascular disease, nephropathy, neuropathy and bariatric treatment.

There are 2 awards for this category

  • Initiatives for Children, Young People and Emerging Adults (up to 25 years old) and Their Families
  • Initiatives for Adults 

Have you or your MDT made significant positive changes to care pathways for people with diabetes?

An efficient patient care pathway is critical to empower people and or their families/carers to self-manage their diabetes and avoid unnecessary complications. Based on their needs and goals, the focus for the patient care pathway is to improve the quality and delivery of effective integrated inpatient and community care. 


Entries must demonstrate:

  • successful and effective delivery of new or improved models of care
  • proof of patient outcomes, for example survey data


Projects can be at a local or national level


Examples include:

  • Best practice for an HCP-led initiative for inpatient or community settings
  • Best practice for children, young people and emerging adults
  • Best practice for nutritional and pharmacological management pathways 
  • Best practice for clinical engagement, leadership and governance to drive improvement and quality of services
  • Best practice for commissioning services supporting new models of care in an integrated framework
    • Self-management and health literacy
    • Healthcare professional support
    • Inpatient and community based integrated care
    • Addressing variation: eg by postcode, in hard-to-reach and vulnerable groups/or inpatient services
    • Specialist care pathway: ie people with newly diagnosed type 1 diabetes, inpatient care,   cardiovascular or peripheral vascular disease, preconception and pregnancy, paediatric diabetes.

There are 2 awards for this category

  • Initiatives for Children, Young People and Emerging Adults (up to 25 years old) and Their Families
  • Initiatives for Adults 

 Have you or your team created or developed a service that significantly improves the service user and family/carer experience over and above standard practice?


How did your work impact on your local NHS services for children, young people, emerging adults and adults with diabetes?


Diabetes UK defines user involvement as:


Involving people living with diabetes (including carers and parents of people with diabetes) in a dialogue to influence the planning, design and delivery of their diabetes services.

Benefits include:

  • Improving health outcomes for patients through increased service uptake and better engagement in personal care
  • NHS organisations able to design services that meet the needs of their local diabetes community if users are involved early on in any re-design process and kept involved throughout.


This award recognises teams and individuals working with users of diabetes services and their families/carers to improve health outcomes and influence local NHS diabetes services. 

Entries should demonstrate clear goals that are specific and measurable with evidence of baseline data, audit and evaluation (please refer to entry guidelines).


Examples may include:

  • Specific initiatives for children, young people and emerging adults with diabetes and their families
  • Health literacy in self-management – bridging the gap between what HCPs know and what patients and families/carers understand 
  • Nutritional education 
  • Pharmacological services 
  • Cultural community services
  • Foot and eye care services
  • Emotional and psychological services 
  • Peer-to-peer support groups
  • Inpatient services
  • Women’s health and family services
  • Men’s health services
  • Services for the elderly and at risk groups 
  • Cross-disease services.

There are 2 awards for this category

  • Initiatives for Children, Young People and Emerging Adults (up to 25 years old) and Their Families
  • Initiatives for Adults 

 What are you doing to better inform people living with diabetes and their families/carers?


“It’s true that diabetes carries a risk of potential complications in the long term, such as heart disease or damage to the kidneys, eyes or nerves. However, medical research has shown that these potential complications are much less likely in people who keep their blood glucose levels as close to their target as possible.”

Diabetes UK

This award recognises those teams and individuals that are working to educate and empower people and/or their families and carers to self-manage their diabetes and stay as healthy as possible.

Entries should demonstrate clear goals that are specific and measurable with evidence of baseline data, audit and evaluation (please refer to entry guidelines).

Programmes may address any element of the care pathway, whether clinical, educational, psychological or social well-being and are welcomed from specialist, primary or community settings.

Examples include:

  • Initiatives for children, young people and emerging adults with diabetes and their families
  • Initiative can be at any stage from diagnosis, for different age groups and from children’s services to transition/adult services
  • Health literacy in self-management – bridging the gap between what HCPs know and what patients and carers understand 
  • Awareness of potential complications and early warning signs
  • Personalised advice on nutrition and physical activity from appropriately trained healthcare professional or as part of structured education programme 
  • Pharmacies working to provide safe effective pharmacological management of diabetes to include cross disease management with diabetes as primary disease
  • Foot and eye care education and service initiatives
  • Women’s health: preconception, pregnancy, contraception and menopause
  • Self-management education for people with diabetes who have long-term conditions requiring specialist services ie cardiovascular disease or cystic fibrosis
  • Management and services for acute diabetic emergencies in varied clinical settings:
    • Inpatient care pathway
    • Wound care, avoidance of heel/pressure ulcers
    • Patient safety and protecting them from harm
    • Empower to safely manage own diabetes in hospital setting, access to specialist care and smooth transition back into the community.

Have you developed or used digital technology to improve the treatment and management of diabetes?

Who can enter? 

We welcome entries from healthcare professionals, in-house teams, agencies and consultancies.


This category recognises the increasing role of technology in the care and support of people with diabetes.


Submissions can include any initiative aimed at improving the lives of people living with diabetes which uses technology infrastructure, new technologies and non-traditional ways of engagement at the core of the initiative.


The initiative should be based in the UK (although may be used globally) and could include integrated technology systems; online support forums or communities; virtual communities using technologies such as Twitter or Google Hangouts; the provision of patient support using non-traditional face-to-face methods such as Skype, texting or email. Any non-traditional approach utilising new technology will be considered.


Examples may include:

  • Mobile health – from app to medical device, blood glucose monitoring, personalised advice on nutrition and physical activity etc
  • Digital tools in the diagnosis and treatment of diabetes
  • Digital collaboration in diabetes research ie Google Life Sciences and contact lens to detect glucose levels 
  • Websites
  • Telemedicine
  • E-learning
  • Home monitoring
  • Social media eg Facebook groups for new mums with pre-school children with diabetes.

Please make it clear if your work was a stand-alone project, part of an overall programme involving other factors or one significant programme within a longer term strategy.


You must state what digital provider you worked with on the assignment and what budget was allocated to this work by band.


Failure to specify a budget band may lead to disqualification of your entry by the judges. If you are unable to provide budget band information please state the reason in your submission.

Band A below £10,000

Band B £10,001-£25,000

Band C £25,001-£50,000

Band D £50,000-£150,000

Band E over £150,000


Please ensure that any websites/digital media you refer to in your entry can be accessed by our panel of judges and provide passwords where necessary.

Do you work in a team that has made an outstanding contribution to diabetes?

This award recognises outstanding multidisciplinary team achievements and contributions that help better prevent, diagnose or treat diabetes and support self-care management to improve diabetes user experience and outcomes.

Teamwork plays a critical and growing role in high-quality diabetes care. This award will be given to an outstanding team that has made a significant contribution to diabetes service user self-management, care, treatment or management. 

It may be a multidisciplinary team, a group of healthcare professionals or a management team that has introduced significant advances in clinical practice, diabetes service user support (including links to social care), service quality or efficiency.

Entries must demonstrate audited diabetes service user outcomes.

This award will be given to a team that demonstrates initiatives in one of the following areas:

  • Initiatives for children, young people and emerging adults with diabetes and their families 
  • Self-management 
  • New models of care bridging the gap between what HCPs know and what the person with diabetes understands
  • Health literacy 
  • Improving glycaemic control
  • Nutritional and physical activity 
  • Holistic personal care plans with health checks and review
  • Counselling and psychological support for person with diabetes, carers and families
  • Preventing complications and re-admissions:
    • Addressing variation in care
    • Specialist services providing care for those people with diabetes who have needs that cannot be met by general practice teams ie people with newly diagnosed type 1 diabetes, inpatient care, cardiovascular diseases particularly peripheral vascular disease, preconception and pregnancy, paediatric diabetes and rarer forms of diabetes.

Do you work in a collaborative partnership that has improved or changed the treatment of diabetes?

Healthcare providers, patient associations, charities, non-governmental agencies and pharmaceutical companies share a common agenda to improve outcomes for people with diabetes, through high quality, cost effective treatment and management.

This award will recognise outstanding collaborative projects ie initiatives created and implemented by multi-organisational partnership, for example, work carried out by teams comprising NHS, charities, social care etc that significantly contribute to self-management, avoidance of complications and treatment of diabetes.

Entries must demonstrate joint development and implementation of diabetes service user-centred initiatives that show a shared commitment to successful delivery. Projects can be at a local or national level.

Examples may include:

  • Long-term care planning for people with multiple and complex illnesses
  • Collaboration between primary and specialist care to identify diabetes issues early and avoid long-term complications
  • Clinical trial initiatives
  • Inpatient initiatives.

This award will be judged from all entries received (irrespective of category) for a project that the judges feel deserves national recognition and to be shared with the wider diabetes community.


This award recognises diabetes healthcare professionals who have succeeded in raising standards of care over and above their day to day role. Nominees must have initiated and led changes in practice in 2015 demonstrating positive outcomes in care and clear benefits for diabetes service users and/or their families and carers.

Read about 2016 Winners


Supported by the Primary Care Diabetes Society (PCDS) this award will be presented to an individual who delivers excellence in education whether through developing innovative teaching tools or courses; providing mentorship for other educators; or delivering and promoting externally developed training. He or she will have a clear patient focus and be seen as a champion for education in his or her area.

Nominations are welcome for anyone working in a professional field, where diabetes education is a major focus of the role. Judges will consider evidence of improved patient outcomes (knowledge, improved diabetes control, improved quality of life, improved engagement etc.)

Read about 2016 Winners

Nominate your 2016 diabetes hero! This is a special award, supported by Diabetes UK, which aims to recognise someone very special who cares for/has cared for people with diabetes. The award will be presented to someone who has made a real difference to the lives of children, young people and adults with diabetes and their families, who goes above and beyond the call of duty to help and support them.



This award will be presented to someone who is not a healthcare professional, but will go to an individual such as a carer, volunteer, a person with diabetes, diabetes blogger and/or writer, family member – anyone that you think deserves this recognition. You may not nominate yourself.

Read about 2016 Winners


Is your work eligible for entry?

Programmes and initiatives should relate to the period January 2010 to December 2015 and from throughout the UK and Northern Ireland.

Organisations, companies or individuals may submit entries on behalf of themselves or others and may enter the same project in a maximum of one category. Organisations can enter separate projects in multiple categories.

Particular credit will be given to projects which demonstrate results having quality and/or efficiency benefits which could be replicated elsewhere, thereby having a greater impact than their initial focus. 

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