Patient Care Pathway, Secondary and Community

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Please note type 1 pathways should be entered into the type 1 specialist service category and emotional well-being into the Mind and Body Healthy Together category.

Have you or your community, secondary, GP multidisciplinary team (MDT) made significant positive changes to services with demonstrable results of improved quality and delivery of effective integrated services that are based in the community and/or in hospital?

“The diabetes pathway defines the core components of an optimal diabetes service for people with or at risk of developing Type 1 and Type 2 diabetes that delivers the better value in terms of outcomes and cost.”[1]

This category recognises innovative patient care pathway initiatives based on patient needs and goals with demonstrable results of improved quality and delivery of effective integrated services that are based in the community and/or in hospital.

Digital and technology initiatives should be UK or Ireland based (even if they are used globally). Work must have been conducted during the 18-month period between July 2018 and December 2019.

Entries should demonstrate clear, specific goals with outcomes that have been evaluated using appropriate baseline and follow-up measures. There should be evidence of innovation, and detail of project planning, methods, safety considerations, effectiveness, timeliness, user feedback, cost efficiency and economic viability and evidence of potential/demonstrable sustainability and dissemination.

2019 Highly Commended Patient Care Pathway - Adults

Winner 2019 Judges Special Award

Supporting Primary Care with Diabetes and Chronic Kidney Disease Management by East and North Herts NHS Trust

“The recognition and high commendation from QiC of the DM renal project was important to help move forward discussions with commissioners to change care pathways and to start serious planning for multi morbid complex care . The quote from QiC of the transferability of the programme more widely should encourage other services to look at this area and consider a similar approach to managing diabetic kidney disease.”

Dr Peter Winocour, Consultant Physician and Clinical Director for Diabetes and Endocrine Services

1 NHS RightCare Pathways: Diabetes June 2018

Judging Criteria and points: The judges will be focusing on the following areas when scoring your entry. Write your entry accordingly

Summary: provide background & brief overview of the initiative


Innovation: demonstrate evidence of innovation: what is new and different about your initiative e.g. novel approaches, creative solutions to longstanding problems, bridging gaps in care etc.


Project planning: describe the identified need for the initiative. Organisation, stakeholders, planned timeframes and milestones. Evidence of clear, specific goals and outcome measures including reasoning behind these. How did you involve service users?


Methods: putting plans into action. What did you do? Describe how the initiative was implemented, and outline the procedures and tools you used to measure outcomes.


Safety considerations: risk assessment, clinical governance, ethics and any other safety considerations and how these were successfully addressed.


Effectiveness: demonstrate project effectiveness to illustrate demonstrable quality and efficiency improvement(s), how the initiative brought about change to support improved outcomes and what was the impact for people with diabetes?


Timeliness: did you achieve your goals in desired/required time frame?


User feedback: evidence of support from a range of interested stakeholders, e.g. healthcare professionals and/or service users. Please include statements. Describe how feedback was collected and bias was minimised. Provide examples of service user feedback and explain how this is used.


Cost efficiency and economic viability: evidence of, and maximising quality health outcomes and minimising NHS costs, getting better value from the NHS budget.


Sustainability and evidence for sharing practice and dissemination:
(1) Detail of potential or secured commitment to the initiative including length of plan, resources, stakeholders, funding sources
(2) For demonstrable sustainability describe integration, compatibility, barriers encountered, evaluation and milestones
(3)For achieved spread of initiative to wider geographical areas or other healthcare setting.Include details of strategy, communication of outcomes, key messages, objectives and evaluation undertaken.


Remember: entries without results will not be judged

Don’t forget: provide a copy of any previous submission(s) for this work

Quality In Care Diabetes

QiC Diabetes is partnered by:
Supported by:
  • 2021 KEY DATES
  • Open for entry:
    Tuesday 20 April 2021
  • Entry deadline: Friday 2 July 2021
  • Judging day:
    Tuesday 7 September 2021
  • Awards ceremony:
    Thursday 14 October 2021