Judges’ Special Award


SEREN Connect: A Holistic Young Adult Diabetes Education

by NHS Collaborative, NHS Wales

SEREN Connect is a comprehensive education programme to address a long-standing gap in service provisions for Young Adults (YA) living with type 1 diabetes (T1D). It helps teams to support every child with diabetes in Wales. The transition from young person to young adult and the difficulties of trying to self-manage health is hard at this notoriously turbulent time. SEREN Connect provides tools for all healthcare professionals (HCPs) to deliver information on age-appropriate topics that directly or indirectly impact the lives of YA living with T1D. It aims to influence and improve services across Wales, via paediatric and adult colleagues.

Judges' comments:

"The SEREN Project is very impressive, with remarkable results. It is a most effective use of clinical time, money and resource, demonstrating notable involvement from a difficult to reach patient group. It is a carefully developed resource involving a wide range of stakeholders, including young people, that fills a gap in the service and is reducing variation in transition care. It is clearly well received by all, and the numbers of health professionals trained is a reflection of how widely it has spread."


‘Language Matters’

by Language Matters Working Group

A multi-stakeholder group, chaired by a person with diabetes, developed the ‘Language Matters’ document on the appropriate use of language in the care of people with diabetes. It has been published in India and Pakistan, and will be used in Wales, Brazil, Argentina, Chile and Spain. Another, focused on obesity, is in development. NHS England uses it in the national Diabetes Programme and junior doctors use it as part of the Young Diabetologists and Endocrinologists Forum (YDEF) development programme. A new document, focused on social media, aims to reduce anxiety for people with diabetes, who are more vulnerable to COVID-19.

Judges' comments:

"The ‘Language Matters’ project had a very impressive impact, being part of a worldwide movement in an extremely important area. It is likely to have a big bearing on people with diabetes and their healthcare professionals and is a great example of adapting a project for local use and implementation."

Quality In Care Diabetes

QiC Diabetes 2020 Awards Announced

Watch the livestream recording

The Results Brochure is now available to download and share

Click here for a full list of results

  • 2020 KEY DATES
  • Open for entry: Wednesday 18 March 2020
  • Entry deadline: Monday 20 July 2020
  • Judging day: Thursday 10 September 2020
  • Awards ceremony: Thursday 15 October 2020
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