E-Learning module and Aide Memoire: supporting South Asian mental health service users with diabetes


It is estimated that people from Black and Minority Ethic (BME) communities are up to six times more likely to develop diabetes, according to NSF Diabetes 2007.

One in five people with severe mental heath issues have diabetes and people with a diagnosis of schizophrenia or bipolar illness are more than twice as likely to have diabetes and a range of other related physical illnesses, eg, stroke, heart disease (Choosing Health 2006).

The risk of developing diabetes accumulates when individuals belong to more than 1 risk group, eg, South Asian and having mental health problems (NSF Diabetes 2007). 


Leicester City has a diverse population with a high percentage of which originate from South Asia. In a survey in 2007, almost 5 per cent of the city population was registered as diabetic (16,844) with an anticipated growth of 3,000 new cases per year.

Research revealed that there are several issues to consider for individuals with severe mental illness and diabetes who are of South Asian origin:

  • Individuals may not be able to make informed choices about their diabetes due to impaired judgment
  • There may be lack of trust towards healthcare professionals
  • Lack of social skills may mean that communication around medical problems is poor
  • Language and literacy barriers may exist, which hinder education and discussion about issues related to self management of the illness
  • Lack of information in appropriate formats for service users and carers
  • Lack of understanding for acute and primary care re: impact of mental health on medical conditions such as diabetes
  • Lack of up to date training of mental health clinicians re: management of diabetes and limitations in their knowledge about dietary issues relating to diabetes in particular the cultural factors in relation to food and lifestyle for service users from BME communities.

The City PCT has developed diabetic services, which generally meet the needs of the population. However because of the issues identified above, there is a gap in the care pathway for mental health services users with diabetes.

The aim of the project was twofold. Firstly, to work with mental health service users with diabetes from the South Asian community to better help them understand the implications of diabetes on their general health and wellbeing. Secondly, to ensure clinical staff in Leicestershire Partnership Trust (LPT) have the appropriate skills and knowledge to support individuals in self caring of their diabetes through the development of an e-learning programme and an aide-memoir document.

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QiC Diabetes Winner 2011
Innovation Award
E-learning programme and Aide Memoir
by Leicestershire Partnership NHS Trust


Joan Hawkins

Job title:
Equity Lead
Place of work:
Leicestershire Partnership NHS Trust, Towers Site, Gipsy Lane, Leicester, LE5 0TD

Quality In Care Diabetes

  • 2020 KEY DATES
  • Open for entry: Wednesday 18 March 2020
  • Entry deadline: Thursday 2 July 2020
  • Judging day: Thursday 10 September 2020
  • Awards ceremony: Thursday 15 October 2020
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