Engaging to Improve: Outcomes of the Young Adult Clinic Restructure

Summary

Achieving good glycaemic outcomes for young adults with diabetes remained a challenge at the Royal Liverpool University Hospital. Towards the end of 2015, patient engagement was poor with high non-attendance in clinics. Through a process of team briefings and service user feedback, a number of changes were made, including a clinic restructure. Outcomes at the end of 2016 showed a significantly lower non-attendance rate, quadrupled rates of patients achieving HbA1c <53mmol/mol, very positive user satisfaction and financial gains.

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QiC Diabetes Winner 2017
Diabetes Team Initiative of the Year – Children, Young People and Emerging Adults
Engaging to Improve: Outcomes of the Young Adult Clinic Restructure
by Royal Liverpool & Broadgreen University Hospitals NHS Trust

Contacts

Reza Zaidi

Job title:
Consultant Diabetologist
Place of work:
Royal Liverpool & Broadgreen University Hospitals NHS Trust
Email:
reza.zaidi@rlbuht.nhs.uk

Resources

LIVT1DFEEDBACK.pdf - 156.7 KB
LIVT1Invite.pdf - 241.7 KB
LivT1JulieBrake2.pdf - 653.4 KB
LivT1Notes0916.pdf - 462.9 KB
T1DEventTalk.pdf - 1.3 MB
YADdataCharts.pdf - 449.3 KB
YADPathway.pdf - 341.3 KB

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