The Improving Contact, Improving Care project aims to improve the care received by young people aged 15 to 23 years with diabetes in east Dorset. To achieve this, funding for young patients aged 15-19 years from the paediatric Best Practice Tariff (BPT) was used to redesign the Poole Young People’s Diabetes Service (YPDS), with the intention of extending the core principles of the BPT for diabetes to those aged 20-23. The success of the project has seen improvement in diabetes control in patients aged 15-23 years, with the most marked benefits in those aged 20-23. A project with flexibility, frequent contact, an embedded philosophy of outreach and a service focused on young people has demonstrated that it can achieve great improvement for patients living with diabetes.
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