This category focuses on innovative ways organisations are working to engage patients/carers/care givers.
This could include, but is not limited to:
- support groups or self-help groups. These would be run by trained peers and focus on emotional support, sharing experiences, education and practical activities
- one-to-one support sometimes called mentoring or befriending. You meet someone to talk about how you’re feeling or to set goals, for example
- online forums or social media support forums
- Support groups run by trained healthcare professionals giving support, diagnostic information, sharing experiences and offering guidance on clinical experiences
Peer support can take many forms. It could be provided face-to-face, on the phone or online. It may be weekly, monthly, ongoing or for a limited time.
Be clear about how you think your project is different to others and what you have achieved.
| 2024 Essential Judging Criteria and Points The judges will be focusing on the following areas when scoring your entry. Write your entry accordingly | Score | Maximum number of words |
|---|---|---|
| Summary: Provide background & brief overview of the initiative | NA | 100 |
| Innovation/Novel approach to an existing problem:
| 15 | 500 |
| Equality, Diversity and Variation: Describe how you have identified and successfully addressed issues related to equality and diversity. How have your interventions led to a reduction in variation focusing on: access, need, appropriateness, and outcomes/experience | 20 | 500 |
| Impact to Patient Care Provide detail on how your project impacted on patient care | 25 | 600 |
| Results: Provide a minimum of six months of results and illustrate how you measured your success vs objectives along with: 1. Project effectiveness to illustrate demonstrable quality and efficiency improvement(s) 2. How did you advertise the project/engagement? 3. How the initiative brought about change to support improved outcomes and what was the impact for people with diabetes? 4. Cost efficiency and economic viability: indicate how your project was funded, evidence of, and maximising, quality health outcomes and minimising NHS costs, getting better value from the NHS budget. 5. If you have results specifically around user feedback, please include these. | 25 | 500 |
| User feedback: Evidence of support from a range of interested stakeholders, e.g. healthcare professionals and/or service users. Please include statements. Describe how feedback was collected and bias was minimised. Provide examples of service user feedback and explain how this is used to drive further improvement | 20 | 500 |
| Dissemination and sustainability: Define the reach of the project i.e. was it done in your hospital/organisation or a wider influence and reach? Describe the beneficial elements in terms of improved patient experience that you will take forward and develop further. How easy would it be for another service to directly implement this initiative? | 15 | 300 |
