Best Practice Dissemination and Sustainability Award


Sustaining Quality Improvement and Patient Outcomes in North West London

by North West London Health and Care Partnership

Read the case study

The North West London (NWL) Diabetes Improvement Programme began in 2014 in five Clinical Commissioning Groups (CCGs) and has now spread to eight. It has achieved continued quality improvement in key diabetes metrics. The programme operates ongoing clinician education, including 10-point training in secondary care. The Know Diabetes information and support service is about to relaunch, providing a single point of referral, diabetes education and multi-channel campaigns to all patients with diabetes and Non-diabetic hyperglycaemia (NDH) in NWL. Outcomes include an 8% reduction in diabetes foot admissions in 2018/19 and reductions in myocardial infarction, acute kidney injury and renal failure.

Judges' comments:

"The North West London Health and Care Partnership’s entry is very impressive and it was incredible how much work they have done to collaborate and get this project progressed. They recognised the challenges involved and were clear about what they wanted to achieve. They’ve grown the work and kept it going. It is sustainable and transferable and truly remarkable. "


Carbs & Cals Books, App & Teaching Resources

by Carbs & Cals / Chello Publishing Limited

Carbs & Cals specialises in books and apps for diabetes, weight loss, portion control, and healthy eating, using thousands of food photos to count carbohydrates and calories. It has been nationally recognised as the leading carb-counting resource for Type 1 diabetes for nine years running. Since winning the QiC Award in 2014, Carbs & Cals has published 10 additional books, including resources for Type 2, weight loss, gestational, plus black and minority ethnic (BAME) communities. The self-funding project has worked with a variety of partners and research projects to help people self-manage their diabetes and other conditions.

Judges' comments:

"Carbs and Cals is a tried and tested and extremely successfully series of books, apps and teaching resources. The HCPs and users within the judges’ group all use it and agreed that it is a fantastic source of information. They have strong marketing support and it is disseminated amazingly well. Overall, brilliant and very much liked."


County Durham and Darlington Diabetes Collaborative

by North of England Commissioning Support (NECS)

A new diabetes model was planned in County Durham and Darlington (CD&D) in 2014, in response to the growing prevalence of Type 2 diabetes, which was increasing faster than the national average. It is a collaboration between three local Clinical Commissioning Groups (CCGs) and three Acute NHS Foundation Trusts, with primary care input from seven local GP Federations and 78 GP practices across the county. It focuses on integration, patient-centredness and sustainability and commenced in DDES CCG in July 2016, was adopted across North Durham CCG in April 2017 and was rolled out to Darlington CCG in October 2017.

Judges' comments:

"The County Durham and Darlington Diabetes Collaborative was developed five years ago and has clearly demonstrated sustainability. They have well-defined plans and have managed to keep the CCGs involved on board since the start. They are constantly evaluating and looking to gather patient experience data, demonstrating a reduction in hospital admissions."

Quality In Care Diabetes

QiC Diabetes is partnered by:
Supported by:
  • 2023 KEY DATES
  • Open for Entry:
    Thursday 27 April 2023
  • Entry Deadline:
    Friday 7 July 2023
  • Judging Day:
    Tuesday 8 September 2023
  • Awards Ceremony:
    Thursday 12 October 2023